Home Living Dream (operated by 7601662 Canada Inc.) is committed to protecting the privacy and security of personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This policy describes how we collect, use, store, share, and dispose of personal information including data received through marketplace integrations such as the Amazon Selling Partner API.
1. Who We Are
Company: 7601662 Canada Inc. o/a Home Living Dream Website: https://www.homelivingdream.ca Contact: admin@homelivingdream.com Phone: 1-888-390-7178 Location: Oakville, Ontario, Canada
2. What Information We Collect
We collect personal information only as necessary to fulfill orders and comply with legal obligations. This includes:
- Customer name and shipping address — received via Amazon Selling Partner API for the purpose of fulfilling FBM (Fulfilled by Merchant) orders
- Order details — including items purchased, order amounts, and order status
- Email address — for order communication where provided through marketplace systems
- Tax-related information — required for GST/HST invoice generation and tax remittance to the Canada Revenue Agency
We do not collect payment card numbers, banking information, or any financial credentials from customers.
3. How We Collect Information
Customer information is received programmatically through the Amazon Selling Partner API (SP-API) directly into our internal order management system (HLD Manager). We do not collect information through web forms, cookies, or third-party tracking tools on this website.
4. How We Use Information
Personal information collected is used exclusively for the following purposes:
- Purchasing shipping labels and dispatching FBM orders to customers
- Generating GST/HST tax invoices for individual orders
- Filing accurate Canadian sales tax returns with the Canada Revenue Agency
- Internal order tracking and customer service follow-up where required
- Financial reconciliation and accounting
We do not use customer personal information for marketing, advertising, profiling, or any purpose beyond order fulfillment and tax compliance.
5. How We Store and Protect Information
All customer data is stored in a DigitalOcean Managed MySQL database with the following protections in place:
- Data is encrypted at rest using AES-256 encryption managed by DigitalOcean’s infrastructure
- All data transmitted between our application and database is encrypted in transit using SSL/TLS
- Database access is restricted to our internal application server only and is not publicly accessible
- Our web application is hosted on DigitalOcean App Platform behind HTTPS
- Access to customer data within our internal system is restricted to authorized staff only, based on job role and business need
- API credentials and access keys are stored as encrypted environment variables and never in source code
6. Who We Share Information With
We do not sell, rent, trade, or share customer personal information with any third parties for commercial purposes.
Information may be disclosed only in the following limited circumstances:
- Shipping carriers — customer name and shipping address are shared with our selected shipping carrier (e.g. Canada Post, UPS, FedEx) solely for the purpose of delivering the order
- Canada Revenue Agency — tax-related information is reported as required by Canadian tax law
- Legal requirement — if required by law, court order, or government authority
No Amazon customer data is shared with any marketing, analytics, advertising, or data brokerage services.
7. How Long We Retain Information
| Data Type | Retention Period |
|---|---|
| Customer shipping address and order details | 180 days after order shipment |
| Tax invoices and order financial records | 7 years (as required by CRA) |
| API access logs | 12 months |
After the applicable retention period, personal data is permanently deleted from our systems.
8. Your Privacy Rights
As a Canadian resident you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- File a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca
To exercise any of these rights, contact us at admin@homelivingdream.com
9. Security Incident Response
In the event of a data breach or unauthorized access to personal information, we will:
- Notify affected individuals as required under PIPEDA’s breach notification rules
- Report the incident to Amazon at security@amazon.com within 24 hours if Amazon data is involved
- Report to the Office of the Privacy Commissioner if the breach poses a real risk of significant harm
- Take immediate steps to contain and remediate the breach
10. Amazon Data Specifically
As a participant in the Amazon Selling Partner API program, we handle Amazon customer data in compliance with Amazon’s Data Protection Policy and Acceptable Use Policy. Amazon customer PII (name, address) is:
- Accessed only for order fulfillment purposes
- Never stored longer than required
- Never used for any purpose other than shipping and tax compliance
- Never shared with unauthorized parties
- Disposed of securely after the retention period
11. Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be published at this URL with the updated date shown at the top.
12. Contact Us
For any privacy-related questions or requests:
Home Living Dream / 7601662 Canada Inc. Oakville, Ontario, Canada Email: admin@homelivingdream.com Phone: 1-888-390-7178